Frequently asked questions

How can I contact you?

Use our contact form. For order questions, include your order number and the email used at checkout. Please do not send card details or passwords.

Do I need an account to order?

No. You can check out as a guest. Use an email address you can access for order updates.

What currency does the store use?

Our base currency is US dollars (USD). Check the currency and total shown at checkout before paying. Your payment provider may apply conversion charges.

Where can I find product details?

Check the individual product page for dimensions, included items, available options and care instructions. Contact us before ordering if you need clarification.

Where can I check delivery and return information?

Read the shipping and returns policies linked in the store before ordering. Delivery availability and charges depend on your destination and the items in your order.